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SAP Knowledge Base Article - PreviewSymptom
An error message "Invalid Id provided in resource URL" appears when attempting to log a call from the Digital Selling interface.
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Environment
Phone Calls for SAP Sales/Service Cloud
Keywords
Invalid ID, log call error, Digital Selling, phone number format, canonical format, SAP Sales Cloud, SAP Service Cloud , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , Problem
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