SAP Knowledge Base Article - Public

3534497 - Unable to Add New Sales Document Type

Symptom

The "New Entry" button is greyed out in the configuration activity "Configure Sales Document Types (ID: 102495)".

Environment

SAP S/4HANA Cloud Public Edition

Cause

It is the current standard design that creating new sales document types is not supported in the configuration activity "Configure Sales Document Types (ID: 102495)".

Resolution

Raise a feature request through the Customer Influence Portal under the section SAP S/4HANA Cloud Public Edition, Sales.

See Also

  • KBA 2807810 - What is Support issue – What is Feature Request: Cloud Solutions
  • KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

New Entry, Greyed out, Configuration activity, Configure Sales Document Types, 102495, Feature request , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions