Symptom
The "New Entry" button is greyed out in the configuration activity "Configure Sales Document Types (ID: 102495)".
Environment
SAP S/4HANA Cloud Public Edition
Cause
It is the current standard design that creating new sales document types is not supported in the configuration activity "Configure Sales Document Types (ID: 102495)".
Resolution
Raise a feature request through the Customer Influence Portal under the section SAP S/4HANA Cloud Public Edition, Sales.
See Also
Keywords
New Entry, Greyed out, Configuration activity, Configure Sales Document Types, 102495, Feature request , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions