3534535 - Got error "Model Information cannot be found" when opening story in SAP Analytics Cloud (SAC)

• Randomly got missing model info error. Error message "Model Information cannot be found".
• If save the story or keep refreshing the web page, it will work for some time.

• SAP Analytics Cloud (Enterprise) 2024.15.13

1. Login to internal SAC tenant.
2. Open the story.
3. Randomly got error "Miss Model Information".
4. The below error is found in the web browser console log:
   09:11:53.400 app.chunk.uqm-firefly-app-chunk.42bc1043242fbba237de.js:1  Uncaught (in promise) Error: firefly application is destroyed from reset
       at Object.onQueryManagerCreated (app.chunk.uqm-firefly-app-chunk.42bc1043242fbba237de.js:1:121723)
       at t.callListener (app.chunk.152.c59d43d32b35f16b5013.js:1:711440)
       at e.callTypedListener (app.chunk.96.c0e52130c38b89af5232.js:6:867469)
       at e.callListeners (app.chunk.96.c0e52130c38b89af5232.js:6:867138)
       at e.processQueue (app.chunk.96.c0e52130c38b89af5232.js:6:1526006)
       at e.addToListenerQueue (app.chunk.96.c0e52130c38b89af5232.js:6:1525786)
       at e.addToListenerQueue (app.chunk.96.c0e52130c38b89af5232.js:6:1571265)
       at e.onInSync (app.chunk.96.c0e52130c38b89af5232.js:6:864726)
       at e.endSync (app.chunk.96.c0e52130c38b89af5232.js:6:865081)
       at e.onAjaxEvent (app.chunk.96.c0e52130c38b89af5232.js:6:1005474)
       at C.onreadystatechangefunction (app.chunk.1039.a53ec447ff41a253af15.js:3:69604)
       at C.<anonymous> (app.chunk.1039.a53ec447ff41a253af15.js:3:52420)
       at XMLHttpRequest.<anonymous> (108.main.df67db5b260817803b3d.js:19:19019)

The issue is caused by a defect in the product.

This issue is fixed in 2024 QRC 4.

KBA , LOD-ANA-DES , Story Design & Visualizations , Problem