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SAP Knowledge Base Article - PreviewSymptom
You have implemented utilities 360 in your C4C system and when the payment plan for an individual customer gets deactivated for a contract the 'Start Date' & Alternate Month' is not removed.
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Environment
- SAP Cloud for Customer
- SAP S4/HANA
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions
Keywords
Payment plan, Deactivation, Start Date, Alternate Month, Customer, , KBA , LOD-CRM-IND-UTL , Utilities , Problem
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