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3534757 - Issue with Downloading SAP Notes via SNOTE Transaction if SNC is enabled

Symptom

  1. Symptom: Inability to download or upload any SAP notes via the SNOTE transaction if SNC is enabled.
  2. Error Message: "Message incomplete (severity, area, number, or exception missing)" during the process.
  3. Program Failure: Calling an external command in transaction SM49 fails due to PROGRAM_START_ERROR message ID BT645.

In the developer traces (dev_w*), there is information that sapxpg could not be started due to an incorrect configuration in the SNC Partner Name:

L  SXPG: 2024/10/29 22:18:17 735086
L  SXPG:: external command ENV
L  ESXPG: SXPG_STEP_XPG_START: xpg_env-dest is initial
L  ESXPG: form is_local_host
L  ESXPG: sy-host: <hostname> p_host: <hostname>
N  *** ERROR => SncPSetNewName()==SNCERR_BAD_NT_PREFIX  [/bas/789_REL/sr 2276]
N      SncPImportPrName() parsing error
N      name="ABC" <- SNC Partner Name
N  <<- SncNameToAclKey()==SNCERR_BAD_NT_PREFIX
N       in: name    = "ABC" <- SNC Partner Name


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Environment

SAP NetWeaver
SAP NetWeaver Application Server for ABAP

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP all versions

Keywords

SNOTE, SAP Notes, Download, Upload, Error, Message incomplete, BTC_SAPXPG_SNC, SNC Partner Name, BTCOPTIONS table, SNCERR_BAD_NT_PREFIX, sapxpg , KBA , BC-CCM-BTC-EXT , External and Logical Commands , BC-CST-GW , Gateway/CPIC , BC-SEC-SNC , Secure Network Communications , Problem

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