Symptom
- An error is encountered when accessing BTP subaccounts.
- The error message displayed is "Could not load Cloud Foundry organization. Some information on this page may be missing or inaccurate. Try refreshing the page."
- The issue affects all users using Identity Authentication Service (IAS). However, the default identity provider is functioning correctly.
- IAS is used as proxy.
- All subaccounts from the main Global Account are affected.
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Environment
SAP Cloud Identity Services.
Product
Identity Authentication 1.0
Keywords
BTP, Cloud Foundry, loading issue, IAS, Identity Authentication Service, token, email claim, Enriched Assertion Attributes, HTTP Trace, console logs. , KBA , BC-IAM-OID , OIDC/OAUTH2 component in SAP Cloud Identity Services , Problem
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