Symptom
The Offboarding Process Variant is not available or missing in the existing "Select Process Variant" rule scenario.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Admin Center > Configure Business Rules
- Open the Process Variant rule under the "Select Process Variant" scenario
- Take Action > Make Correction
- Search for the Offboarding Process Variant
- Result: Not available
Cause
By default, the "Select Process Variant" rule is created with Process Type = Onboarding. Therefore, the rule only reads the Process Variants that are configured with the Process Type = Onboarding.
You can refer to the Process Types of the Process Variants configured in Admin Center > Process Variant Manager.
Resolution
To assign the Offboarding Process Variant, a separate rule must be created with Process Type = Offboarding.
Keywords
offboarding, process, variant, business, rule, select, process, variant, configure, business rules, process, type, OBX-7719 , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , LOD-SF-OBX-PVM , Customized onboarding process flow , Problem
Product
Attachments
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SAP Knowledge Base Article - Public