SAP Knowledge Base Article - Preview

3534989 - Sentiments are not visible in Email received in C4C System

Symptom

You do not see "Sentiments" visible for an Email received in the system


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Environment

Cloud For Customer Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem

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