SAP Knowledge Base Article - Preview

3534993 - Crystal reports error: Make sure your logon info is correct - SAP SuccessFactors Incentive Management

Symptom

  • When accessing Crystal Reports with a nominal account, the following error message appears: "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)".
  • This issue occurs even after connecting to the callidus VPN.


Read more...

Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management

Product

SAP SuccessFactors Incentive Management all versions

Keywords

Crystal Reports, Connectivity Issue, VPN, Cisco AnyConnect, User Account Locked, Password Reset, incorrect password, Enterprise authentication, could not log you, logon information , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.