3534994 - Duplicate CC Email Notification triggering for Add Contingent Worker - 2H2024

While hiring contingent workers, duplicate custom workflow CC email notifications are being triggered. One template contains the correct data, while the other is blank.

SAP SuccessFactors Employee Central - Add Contingent Worker

1. Configure a custom workflow template and assign it to the CC role in the Add Contingent Worker workflow. 
2. Navigate to Add Contingent Worker page, fill in the details and click on submit button. 
3. CC email is sent twice, one notification with data and another blank notification.

This is a known issue,

Fix will be applied on 19-Nov-24 in preview instances and 21-Nov-24 in production instances to resolve the issuee.

Workaround: As duplicated emails are sent it might be confusing, to avoid confusion CC can be removed from workflow to turn off notification and avoid confusion.

SAP SuccessFactors Employee Central, Add Contingent worker, 2405, duplicate templates, CC, workflow, email notification, custom notification, blank, CS20240007908030, INC9925909, Major case: CS20240007750442, KI2411 , KBA , LOD-SF-EC-CWF , Contingent Workforce , Known Error

SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors Employee Central 2411