SAP Knowledge Base Article - Public

3535012 - Inability to Display Future Effective Date Plans During Current Enrollment

Symptom

When enrolling for the next period with an effective date of 01/01/2025, updates made to plans with the same effective date are not displayed.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Manage Data.
  2. For a benefit add a new Effective Dated record on 01/01/2025, for example, and update the data
  3. When going to employee profile and trying to enroll to the benefit effective on 01/01/2025 it still shows the current record 

Cause

The system is currently only considering the current record when enrolling and not the future record.

Resolution

The solution of this issue is currently under investigation by our engineering team.

Please follow this KBA for updates about the deployment of the fix.

See Also

Keywords

SAP SuccessFactors, Employee Central, Global Benefits, enrollment, effective date, future record, current record, STD plans, insurance plans, benefit eligibility, coverage, rate chart, BEN-18295, INC9866072  , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions