3535135 - Approver is showing Incorrectly or Missing in Monitoring Invoices report

User is facing 2 issues:

1. For few supplier invoices, approver is showing as "# not assigned" in report although they are in approval and approver is determined correctly.
2. For few supplier invoices, approver is showing incorrect name in the "Monitoring Invoices" report.

SAP Business By Design

1. Go to Business Analytics work center
2. Select view Design reports
3. Open Report: Monitoring Invoices
4. Add Approver field
5. You can see few invoices show approver field as #Unassigned and few invoices show wrong approver name.

The approver showing in the report is not coming from the approval field but it is from approver party.

Approver party gets assigned in 2 ways for supplier invoice:

1). When you create any new Invoice without copying the invoice, a fresh invoice is created, then no approver party will be assigned and in the report, the approver party will show as not assigned (# Unassigned).

The approver party in these cases get assigned only when the invoice is approved/Posted. Once we post the invoice, you can see the approver party is assigned and it will show the approver name in the report as well. 

2). Now when we try to create a new invoice by copying from the old invoice which is either in-Approval(this is also been copied from the posted document itself) or Posted after In-approval, it will copy the approver party also.

For few invoices, they have been copied from the posted invoice whose Approver party was X (X refers to approver). So now, if you copy this invoice and put the copied invoice in approval it will show approver as X in Report till it is In-Approval state.

Once you will approve the invoice, the approver party will get updated in backend with whatever approval rule is assigned.

So, if you create any invoice copying old invoices, the approver in report will show the approver of the invoice from which it was copied, only till it is in approval status. It will eventually update once the invoice is approved/posted.

Hence the approver name is correctly reflected in report only once they are posted.

The expected behavior is that the invoice will show no approver in the report until it gets approved and to avoid wrong approver name on report for invoices in approval, please create new invoice without copying previous invoice, if any invoice is copied, the approver party will get copied from the old invoice and remain there until it is approved.

3310618 - Purchase Order Approver Details not Shown in the Custom Report

approver name missing in report, wrong approver in report, monitoring invoices , KBA , AP-SIP-SIV , Supplier Invoice , SRD-SRM-PRO , Purchase Requests and Orders , Problem