SAP Knowledge Base Article - Public

3535140 - In Latest people profile, Workflow for One-Time Payment portlet is possible with Take action

Symptom

In Latest people profile, Workflow for One-Time Payment portlet only with Take action and it is not possible via Edit button.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

Environment

SAP SuccessFactors Employee Profile - Full Profile

Reproducing the Issue

  1. Go to Employee Profile.
  2. Navigate to One-Time payment.
  3. Through the Edit option -> workflow is not triggering.
  4. Through the Take action -> workflow is triggering.

Note: Before release, in the Employee profile, through "Award One-Time Payments" -> it is possible to trigger the workflow. Now, there is no option in the Latest People profile.

Cause

This is an expected behavior since the Pencil Icon does not correspond to the Take Action Button unlike with other portlets such as Employment Information, Compensation Information and so on.

Resolution

When adding data for One-time Payment, use the "All actions/take action" button, so the workflow will be triggered. 

Keywords

Latest people profile, 2411, payComponentNonRecurring, One-Time Payments. Employment information, Workflow, not, triggering, Compensation , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Product Enhancement

Product

SAP SuccessFactors Employee Central 2411