Symptom
In Latest people profile, Workflow for One-Time Payment portlet only with Take action and it is not possible via Edit button.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Profile - Full Profile
Reproducing the Issue
- Go to Employee Profile.
- Navigate to One-Time payment.
- Through the Edit option -> workflow is not triggering.
- Through the Take action -> workflow is triggering.
Note: Before release, in the Employee profile, through "Award One-Time Payments" -> it is possible to trigger the workflow. Now, there is no option in the Latest People profile.
Cause
This is an expected behavior since the Pencil Icon does not correspond to the Take Action Button unlike with other portlets such as Employment Information, Compensation Information and so on.
Resolution
When adding data for One-time Payment, use the "All actions/take action" button, so the workflow will be triggered.
Keywords
Latest people profile, 2411, payComponentNonRecurring, One-Time Payments. Employment information, Workflow, not, triggering, Compensation , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Product Enhancement