SAP Knowledge Base Article - Public

3535380 - Create Remittance Advice Button Not Available for Outgoing Direct Debits

Symptom

The "Create Remittance Advice" button is greyed-out for Outgoing Direct Debits.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Payment Management Work Center > Payment Monitor view.
  2. Select "All Payments".
  3. Search for the desired Document
  4. Highlight the Document
  5. The "Create Remittance Advice" button is not grey out.

Cause

The "Create Remittance Advice" button is only enabled for "In Transfer" and "Ready For Transfer" payments. It is also only available for self-initiated payments. Outgoing Direct Debit payments are not self-initiated, hence the button is not enabled.

Resolution

Expected system behavior

See Also

KBA 3486962 - Create Remittance Advice option has been greyed out for the Payment 'ABC' 

Keywords

Create Remittance Advice, button not available, Outgoing Direct Debits, Payment Management, grey out , KBA , SRD-FIN-MOP , Payment Management , How To

Product

SAP Business ByDesign all versions