SAP Knowledge Base Article - Public

3535466 - Approval task is not triggered to the Superordinate cost center manager as per the rule

Symptom

It was created a supplier invoice and as per approval step the approver should be based on superordinate cost center (Work Distribution: Approval by Cost Center Manager based on Superordinate Cost Center).

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Entry view. 
  3. Click in New Invoice link. 
  4. Insert all the needed information. 
  5. Navigate to Approvals tab.

For a specific step, it is written: "No approver found; task is unassigned"

Cause

As the rule says, Approval by Cost Center Manager based on Superordinate Cost Center: "The rule sends the approval task to the manager of the superordinate cost center based on the cost center or project task which is assigned to the supplier invoice. Superordinate cost center is one level above in the cost center hierarchy".

Case 1 - Account Assignment Type 

So, the Account Assignment type should be either Cost Center or Project Task. If it is Individual Material (IMAT), for example, then the cost center field becomes non-mandatory as IMAT is the required account assignment field now. Hence system is not able to identify the Account Assignment type here and not triggering approval correctly. 

Cause 2 - Above Unit

The above unit of the cost center cannot be a Segment. If it is a segment, then the super ordinate cost center would be a blank. A segment by definition collects the balances of all lower-level profit and offers additional financial reports to those provided at profit center level. 

Resolution

Resolution for Cause 1 - Account Assignment type 

Rule 1: Approval by Cost Assignment
This step does not consider account assignment type & simply checks if any cost center is assigned on item level. If yes, then it's manager will be picked as approver. 

Rule 2: Approval by Cost Center Manager based on Superordinate Cost Center (The manager of the superordinated cost center based on the cost center or project task which is assigned to the supplier invoice has to approve)

This step considers "account assignment type" as it has to pick the superordinate unit based on hierarchy. That is why it only takes account assignment type as "cost Center" or "Project" (not "IMAT").

Please create supplier invoice with cost center as account assignment type and this rule will work as expected.

Resolution for Cause 2 - Above Unit

Please don't maintain the Above Org Unit of the cost center as Segment. 

Keywords

Superordinate cost center approver, Supplier Invoice Approval, IMAT, Cost Center, Org Unit , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions