Symptom
Upon creating a follow-up visit, extension Fields are being filled only when going back online.
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to a Visit.
- Go to offline mode.
- Create a follow-up item visit.
- Notice how extension fields are empty.
- Upon going online, fields are filled with same value as original visit.
Cause
Currently, copy of extension fields is not supported in offline mode, Going online is needed.
Resolution
This is a known limitation.
See Also
Keywords
Offline, Visits, Copy, Mobile, Extension fields, C4C. , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem
Product
SAP Cloud for Customer core applications 2408