SAP Knowledge Base Article - Public

3535540 - Cancel Request Button is Greyed Out in Production Request

Symptom

Production Request cannot be canceled since Cancel Request Button is greyed out.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Production Control work center.
  2. Go to Production Requests view.
  3. Find Production Request XYZ (XYZ means Production Request ID)
  4. Notice the Cancel Request Button is greyed out.

Cause

Cannot cancel Production Request since the Production Order is finished and all subsequent documents are in finished status.

Resolution

Since the Production Order is finished and the following tasks are finished too, it cannot reverse Production Order and cannot Cancel Production Request. To create a new Production Order with reference to the same Production Request then first finish the task without reporting the quantity.

Then follow the below mentioned steps:

  1. Go the Production Requests view.
  2. Search for the relevant Production Request. Here you can see that the Create Order button is disabled.
  3. Choose Undo Set Complete. After this, the Create Order button will be enabled.
  4. Choose Create Order, and then Partial Quantity.
  5. Enter the Number of Production Orders you want to create.
  6. Then enter Ordered Quantity Per Order. Also if you do not want to create further Production Orders for this Production Request, then select Production Order Creation Completed.
  7. Finally choose OK button.
  8. System will create a new Production Order with reference to this Production Request.

Keywords

Production Request, Production Order, Cancel Request, Greyed Out. , KBA , SRD-SCM-WME-PRD , Production Control , How To

Product

SAP Business ByDesign all versions