SAP Knowledge Base Article - Public

3535568 - Delegation permission missing under Manage permission roles

Symptom

  • Enable Delegation Feature in the "Company System and Logo Settings" admin tool 
  • "Delegation" and "Manage Delegation" permissions are missing under Manage permission roles 

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Company system and logo settings
  2. Enable Delegation Feature -> Save Company System Setting
  3. Go to Manage permission roles
  4. Check for "Delegation" and "Manage Delegation" permission

Cause

It has not been 24 hours since the Delegation feature was added.

Resolution

By default, the system refreshes the permission cache every 24 hours. It's expected that new permissions will not show immediately for selection in the system. If you don't want to wait 24 hours, you can request to trigger a Manual Refresh:

Please note before proceeding:

  1. As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix.
  2. Manually refreshing role-based permissions can have performance impacts. It is not recommended that you refresh multiple times a day.

Steps:

  1. In Provisioning, go to Company Settings
  2. Search for Refresh RBP Permission Configuration and select the Refresh button.

See Also

https://me.sap.com/notes/3525071/E

Keywords

Delegation, RBP, missing, manage permission roles, enable, company settings, permission, feature , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core all versions