Symptom
- Enable Delegation Feature in the "Company System and Logo Settings" admin tool
- "Delegation" and "Manage Delegation" permissions are missing under Manage permission roles
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Go to Company system and logo settings
- Enable Delegation Feature -> Save Company System Setting
- Go to Manage permission roles
- Check for "Delegation" and "Manage Delegation" permission
Cause
It has not been 24 hours since the Delegation feature was added.
Resolution
By default, the system refreshes the permission cache every 24 hours. It's expected that new permissions will not show immediately for selection in the system. If you don't want to wait 24 hours, you can request to trigger a Manual Refresh:
Please note before proceeding:
- As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix.
- Manually refreshing role-based permissions can have performance impacts. It is not recommended that you refresh multiple times a day.
Steps:
- In Provisioning, go to Company Settings
- Search for Refresh RBP Permission Configuration and select the Refresh button.
See Also
Keywords
Delegation, RBP, missing, manage permission roles, enable, company settings, permission, feature , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors HCM Core all versions