3535650 - Quick Card Behavior in Benefit Module - Employee Central

Custom field created in "Benefit" Object does not show in the Benefit Enrollment Quick Card on the Employee Profile.

SAP SuccessFactors Employee Central - Global Benefits

1. Create custom field on the benefit object;
2. Assign the field to the Benefit UI and Benefit Enrollment UI
3. The Custom Field is shown both in the quick card before enrollment, during enrollment and on the enrollment record but not on quick card after the Enrollment is created.

Benefit quick cards in the Employee Profile have two behaviors:

• Behavior 1: Before the enrollment the quick card will show the details from the benefit record (getting the data from the 'benefit' object)
• Behavior 2: After the enrollment the quick card will show the details from the employee's enrollment record (getting the data from the "benefit enrollment" or “Benefit employee claim” object)

Notes:

• During Open Enrollment's period, for those employees who already have the Benefit Enrolled but will "renew", the quick card will show the 2nd behavior;
• For the Benefit of type "Other" the quick card will always show the Benefit Record, as it does not require enrollment. 
• It's not possible to customize the quick cards for one type of benefits specifically;
• It is possible to create custom fields inside the objects to show on the quick cards, but it's not possible to map one custom field to the other custom field and make it show on the quick card;

Currently this is the expected system behavior.  If you would like to have this specific request to be consider within future development cycles, you can submit an enhancement request on our Customer Community Portal. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.

2659690 - Custom fields are showing up in Details of In Process claims

SAP SuccessFactors, Employee Central, Benefit Description, Post-Enrollment, System Limitation, Benefit Details, Selected Benefits, Quick Card, Benefit Enrollment. , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions