SAP Knowledge Base Article - Public

3535691 - Issue with Assigning Alternate Manager in New Learning UI in SAP SuccessFactors Learning

Symptom

  • The functionality to assign an Alternate manager to an employee from the "My Team" view in the new learning home page is not working.
  • Even after clicking on Save, the data does not get saved.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning>Team View>Hit the 3 dots in top right and select "Assign Alternate Managers"
  2. Search for someone click Save>
  3. Go back into the "Assign Alternate Managers" and the Manager will not appear

Resolution

The fix for this issue is targeted for delivery with the b2411p7 release, scheduled for 03-Dec-24 (Preview) and 05-Dec-24 (Production). Once the patch is deployed, please test it again.

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Keywords

SAP SuccessFactors Learning, New Learning UI, Assign Alternate Manager, Team View, Data not saved, ILX , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors Learning 2411