SAP Knowledge Base Article - Public

3535703 - New Zealand KiwiSaver is not auto populating values even when saved in Personal Data Collection step - Onboarding

Symptom

KS2 Kiwi saver form:  Name fields, address, tax number, email address have not populated at all while they are present in Personal Data Collection, also maintained in New Zealand Tax Code or Tax Rate Declaration form.

Environment

SAP SuccessFactors Onboarding

Cause

Salutation is not enabled in Manage Business Configuration > personalInfo.

Resolution

Please enable the field 'Salutation' field from the Manage Business Configuration -> PersonalInfo. Afterwards, while logging in as a candidate, you will be able to see the values maintained in the fields for KiwiSaver form.

Keywords

KiwiSaver, KS2, New Zealand, compliance, form, empty, field, populate, nothing, blank, missing, Onboarding, OBX , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions