Symptom
Error message "Exchange rate not maintained for XXX-YYY" is raised. (While XXX is a currency, for example MXN, and YYY is another one like USD).
Environment
SAP Cloud for Customer
Reproducing the Issue
This message can be raised for different scenarios. One of them could be for Pipeline. For example:
- Go to Intelligence Sales Execution (ISE) > Pipeline Manager.
- Error message "Exchange rate not maintained for XXX-YYY" is shown.
Cause
The required currency conversion was not maintained. The error is occurring because the required exchange currency conversion was not maintained in the system.
Resolution
In order to maintain it, please follow:
- Go to Administrator > Common Tasks.
- Click on Exchange Rate For Foreign Currencies.
- Maintain the conversion from XXX to YYY there.
When all the required currencies are maintained, the pipeline should work fine.
Keywords
KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SBS-PI , Pipeline & Pipeline Flow , Problem