SAP Knowledge Base Article - Public

3535724 - Error message "Exchange rate not maintained for XXX-YYY"

Symptom

Error message "Exchange rate not maintained for XXX-YYY" is raised. (While XXX is a currency, for example MXN, and YYY is another one like USD).

Environment

SAP Cloud for Customer

Reproducing the Issue

This message can be raised for different scenarios. One of them could be for Pipeline. For example:

  1. Go to Intelligence Sales Execution (ISE) > Pipeline Manager.
  2. Error message "Exchange rate not maintained for XXX-YYY" is shown.

Cause

The required currency conversion was not maintained. The error is occurring because the required exchange currency conversion was not maintained in the system.

Resolution

In order to maintain it, please follow:

  1. Go to Administrator > Common Tasks.
  2. Click on Exchange Rate For Foreign Currencies.
  3. Maintain the conversion from XXX to YYY there.

When all the required currencies are maintained, the pipeline should work fine.

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SBS-PI , Pipeline & Pipeline Flow , Problem

Product

SAP Cloud for Customer core applications all versions