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SAP Knowledge Base Article - PreviewSymptom
- After upgrading the SAP BusinessObjects Business Intelligence platform, from 4.2 version to 4.3 (64 bits) reports are failing to open.
- The error message "The viewer could not process an event. The database logon information for this report is either incomplete or incorrect."
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Environment
- SAP BusinessObjects Business Intelligence platform version 4.3
- SAP Crystal Reports 2020
Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
SAP BusinessObjects, Business Intelligence platform, Crystal reports, Crystal, upgrade, ODBC, driver, 64 bits, 32bits, error, database, logon, incomplete, incorrect, repair, CMC, refresh, failure , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Known Error
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