Symptom
- For users registering via Server Side accounts.register API call, CDC is identifying an IP address of the origin country as an IP from a different country. {For example : IP originating from JP is identified as an IP from the USA}
- End-users logging in from within the same country receive an Unknown Location Notification email upon their first login.
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Environment
- SAP Customer Data Cloud
- WebSDK
- REST API - accounts.register & accounts.finalizeRegistration
Product
SAP Customer Data Cloud all versions
Keywords
IP misidentification, Unknown Location Notification, clientContext, accounts.finalizeRegistration REST, accounts.register REST, , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem
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