SAP Knowledge Base Article - Public

3535844 - incorrect inactive date pops up when insert new record in Job Info for Terminated User

Symptom

To insert a record in Job Information for an inactive user with a later event date than the termination date, a message will pop up indicating the user's inactivity.

For example, if the termination date is 3/31/2024 and the event date for the termination record in Job Information is 4/1/2024, the event date of the new record is 10/1/2024.

  • If there is only one termination record on 4/1/2024, the pop-up will state "the user has been inactive since 4/1/24".
  • However, if there are two records on 4/1/2024 and the termination record is the second one, the pop-up message will state "the user has been inactive since 4/2/24" instead of 4/1/24 (one day later).

Environment

SAP SuccessFactors Employee Central

  • Job Information
  • Termination

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 1H 2025 release (b2505).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

  • KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

Keywords

KI2411, KI2405, KI2505, termination, Job Information, insert, warning message, error, one day later, inactive, the user has been inactive since XXX , KBA , LOD-SF-EC-JOB , Job Information , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions