SAP Knowledge Base Article - Preview

3535844 - incorrect inactive date pops up when insert new record in Job Info for Terminated User

Symptom

To insert a record in Job Information for an inactive user with a later event date than the termination date, a message will pop up indicating the user's inactivity.

For example, if the termination date is 3/31/2024 and the event date for the termination record in Job Information is 4/1/2024, the event date of the new record is 10/1/2024.

  • If there is only one termination record on 4/1/2024, the pop-up will state "the user has been inactive since 4/1/24".
  • However, if there are two records on 4/1/2024 and the termination record is the second one, the pop-up message will state "the user has been inactive since 4/2/24" instead of 4/1/24 (one day later).


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Environment

SAP SuccessFactors Employee Central

  • Job Information
  • Termination

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

KI2411, KI2405, KI2505, termination, Job Information, insert, warning message, error, one day later, inactive, the user has been inactive since XXX , KBA , LOD-SF-EC-JOB , Job Information , Known Error

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