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SAP Knowledge Base Article - PreviewSymptom
-
SAP Customer Data Cloud (CDC) endpoints are not loading on the customer website due to the incorrect DNS record. "ERR_TUNNEL_CONNECTION_FAILED" was seen in the devtools network tab.
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Environment
- SAP Customer Data Cloud
- Certificate Provisioning
Product
SAP Customer Data Cloud all versions
Keywords
SAP Customer Data Cloud, CDC, DNS record, CNAME, gigya error, SDK, React module, Certificate Provisioning, API key, net::ERR_TUNNEL_CONNECTION_FAILED. , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem
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