Symptom
Unable to create a new communication arrangement due to error: Instance with the same key already exists.
Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Reproducing the Issue
- Go to Administrator workcenter
- Go to General Settings view
- Select Communication Arrangements
- Select New
- Select Communication Scenario as OData Services for Business Objects
- System Instance ID as ABC (ABC refers to instance ID)
- Select Next
Observe the error "Instance with the same key (ABC) already exists "
Cause
This issue is caused by data inconsistency.
Resolution
To resolve the issue, delete the existing communication system and recreate it. After recreating the communication system, proceed to create the Communication Arrangement.
Keywords
Communication Arrangement, Same Key Already Exists, Communication System, Communication Scenario , KBA , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions