SAP Knowledge Base Article - Preview

3536164 - How alerts and emails work in Health Monitoring Application - Cloud ALM

Symptom

After configuring events for the Cloud ALM Health Monitoring metrics, one the following topics need to be clarified:

  • What is the logic to generate new alerts/emails.
  • How to know when an email is sent in Health Monitoring.
  • The alert is configured, but the frequency of alerts/emails are not the expected.
  • Why the alerts/emails are generated only sometimes, even if the monitoring is constantly in Yellow or Red status(above or below the defined Thresholds)?


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Environment

SAP Cloud ALM

Product

SAP Cloud ALM 1.0

Keywords

Notifications, Alerts, Health Monitoring, Cloud ALM, Frequency, Missing, Email , KBA , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , Problem

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