SAP Knowledge Base Article - Public

3536175 - Test Automation Tool Does Not Capture PDF Content Correctly in Screenshots

Symptom

During the recording of a test plan, screenshots of PDF documents may appear as blank white pages or incomplete.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The Test Automation tool captures screenshots of the visible user interface (UI) elements during test execution. However, it does not recognize or interact with PDF viewers effectively. As a result, PDF content does not display properly in the captured screenshots.

Resolution

  1. The Test Automation tool in its current release does not support capturing PDF content in screenshots.
  2. Ensure that PDF content is visible on the screen when recording the test plan but be aware that it may not show correctly in screenshots.
  3. For better visibility, try displaying PDF content in a way that the tool can capture basic UI elements around it, such as buttons or navigation controls.

Keywords

Test Automation, PDF Screenshot Issue, Blank PDF, Incomplete PDF Capture, UI Elements, PDF Viewer, Test Plan Recording, Automation Tool, Screen Capture, PDF Display Issue. , KBA , CA-CTT-S4C-MYP , S/4HANA Test Tool FIORI app. Manage Your Processes , CA-CTT-S4C , CTT-Customer Test Tool, S4C-START for S/4HANA CE , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions