SAP Knowledge Base Article - Public

3536183 - Save Draft Button in Personal Data Collection doesn't allow to close the task - Onboarding

Symptom

In Provide Personal Data step, new hire enters some of their information, then clicks on 'save draft', the following message "The data on this page has been saved successfully." displays.

There is no way to close the message and go back to home page or navigate anywhere else. It makes you click 'continue editing' and still remains on the same page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

It's a current system expected behavior.

Resolution

Current System Behavior: The Save Draft button is designed to allow candidates to save their progress before submitting a task. However, there is currently no option to "close" the task directly.

Workaround: Candidates can click on the company logo in the top left corner, which will redirect them to their homepage.

If you believe this feature/ability can improve the system, we suggest you refer your scenario and business case in the Influence Portal, where our Product Management team will analyze your case. If it is successfully voted on and approved, it can be implemented in future product releases. Please refer to the following article for additional information - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

save, draft, button, close, behavior, expected, how, only, saves, Onboarding, PDC, personal data collection, OBX , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions