3536196 - Incorrect calculation of net value in service contract for monthly billing periods - SAP S/4HANA Cloud Public Edition

Symptom

- In SAP S/4HANA Cloud Public Edition, when creating a service contract with multiple items, the Net Value, Gross Value, and Billing Value for monthly billing periods are calculated incorrectly.
- The issue is observed when one item has a 0% tax rate and the other item has a different tax rate.
- The Net Value, Gross Value, and Billing Value displayed on the service contract header do not match the expected values.

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Service Contract Management, Net Value, Gross Value, Billing Value, Monthly Billing Periods, Tax Calculation, Service Contract Items, Incorrect Calculation, Tax Rate , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

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