SAP Knowledge Base Article - Public

3536231 - Intercompany invoice can not be created due to error VF021

Symptom

When creating an intercompany invoice, encounter the following error: VF021 - "Customer: Customer master table KNA1 is missing".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to APP VF01.
  2. Select the delivery.
  3. The error pops up: "Customer: Customer master table KNA1 is missing".

Cause

During intercompany invoice creation, the system reads the bill-to party based on the internal customer. If the partner function bill-to party is not maintained in the Master Data, the VF021 error will be issued.

Resolution

To resolve this issue, ensure the partner function bill-to party (BP or RE) is maintained for the internal customer.

Keywords

VF021, BP, RE, KNA1, VF01, intercompany, billing document, LIKP-KUNIV , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions