Symptom
The Field Visibility has been set for candidate profile fields based on the Country of the candidate. When the field value is being updated, the other fields are not being updated and is still visible.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go the candidate profile
2. Change the country field value that determines the visibility of the other fields on the candidate profile.
3. Some of the fields that is supposed to be hidden are still showing.
Cause
The changes has not yet been saved.
Resolution
- Aside from the "read" and "write" permission. The country element defines the field and background element permissions for candidates in a particular country, where the candidate’s country is determined by the country field on the Candidate Profile.
- The changes made on the candidate profile needs to be saved before it is recorded on the system. Updating the Country does not automatically save the changes. Hence the same fields will show even updating the field value of the field that determines the visibility of other fields.
See Also
2220688 - Candidate Country/Region field behavior and Known Issues - Recruiting Management
Keywords
candidate profile, country, candidate country, save candidate profile, field visibility, visible, field , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem