3536277 - Issue with Updating Username with Inactive Supervisors

The system generates an error message: "invalid manager ID. Please try again." when attempting to update the username of the contingent record if the supervisor associated with that record is inactive (terminated).

• SAP SuccessFactors Employee Central: Job Information
• SAP SuccessFactors Employee Profile: Accessibility

1. Go to any sample profile and identify the supervisor.
2. Change the supervisor's status to inactive (terminated).
3. Attempt to update the username of the user from Profile view of userinfo block.
4. The system generates the error message: "invalid manager ID. Please try again."

It is expected behavior that if user is having inactive manager in User Data File.

For updates to design, please raise an enhancement request by following KBA 2090228 on "How to submit an enhancement request" as process.

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

SAP SuccessFactors Employee Central, inactive supervisor, update username, invalid manager ID, error message, user data file , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC , Employee Central , LOD-SF-EP-ACC , SuccessFactors Employee Profile Accessibility , LOD-SF-EP , People Profile , Product Enhancement