Symptom
The customer is not able to migrate the sales partner and getting the error "Sales data keys 2710 10 00 are already available for the customer" CVI_EI 034
Environment
SAP S/4HANA CLOUD
Reproducing the Issue
- Implement SAP S/4HANA Public Cloud and migrate from a non-SAP ERP.
- In the configuration, create each Ship-To address as a business partner, resulting in a Main BP and a Ship-To BP.
- Attempt to simulate a full set of BPs, including the Main and ShipTo BP types.
Cause
standard behavior
Resolution
Just like official document mentions:https://help.sap.com/docs/SAP_S4HANA_CLOUD/d5699934e7004d048c4801b552f3b013/b127a62235874379bd4f8fbaf1cea619.html?locale=en-US
Sales area can only be updated together with the related sales data. It isn’t possible to extend a sales partner for an existing sales area. The same holds true for sales text data and company text data. --> that means, if the customer already has the sales area, you cannot use the migration object to extend sales text data for the sales area.
As a workaround: you can use BP apps such as Maintain Business Partner APP to update manually, or you can use API https://cloudintegration.hana.ondemand.com/api/API_BUSINESS_PARTNER/resource to update.
See Also
Refer to Knowledge Article [KB0139800](/redirector.do?genericParameters={"number":"0000560499","source":"knowledge"}) and [KB0910583](/redirector.do?genericParameters={"number":"0002917948","source":"knowledge"}).
Keywords
SAP S/4HANA Cloud Public Edition, Business Partner Migration, Sales Partner, Customer Migration Object, Migration Cockpit, Sales Area, Main BP, Ship-To BP. , KBA , LO-MD-BP-MIG , Business Partner Migration , Problem