SAP Knowledge Base Article - Public

3536321 - Failure to Migrate Full Set of Sales Partners in Customer Migration Object in SAP S/4HANA Cloud Public Edition

Symptom

The customer is not able to migrate the sales partner and getting the error "Sales data keys 2710 10 00 are already available for the customer"  CVI_EI 034

Environment

SAP S/4HANA CLOUD

Reproducing the Issue

  1. Implement SAP S/4HANA Public Cloud and migrate from a non-SAP ERP.
  2. In the configuration, create each Ship-To address as a business partner, resulting in a Main BP and a Ship-To BP.
  3. Attempt to simulate a full set of BPs, including the Main and ShipTo BP types.

Cause

standard behavior

Resolution

Just like official document mentions:https://help.sap.com/docs/SAP_S4HANA_CLOUD/d5699934e7004d048c4801b552f3b013/b127a62235874379bd4f8fbaf1cea619.html?locale=en-US
Sales area can only be updated together with the related sales data. It isn’t possible to extend a sales partner for an existing sales area. The same holds true for sales text data and company text data. --> that means, if the customer already has the sales area, you cannot use the migration object to extend sales text data for the sales area.

As a workaround: you can use BP apps such as Maintain Business Partner APP to update manually, or you can use API https://cloudintegration.hana.ondemand.com/api/API_BUSINESS_PARTNER/resource to update.

See Also

Refer to Knowledge Article [KB0139800](/redirector.do?genericParameters={"number":"0000560499","source":"knowledge"}) and [KB0910583](/redirector.do?genericParameters={"number":"0002917948","source":"knowledge"}).

Keywords

SAP S/4HANA Cloud Public Edition, Business Partner Migration, Sales Partner, Customer Migration Object, Migration Cockpit, Sales Area, Main BP, Ship-To BP. , KBA , LO-MD-BP-MIG , Business Partner Migration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions