Symptom
- Describe the business impact of a case
- Adjust the business impact of a case
- Describe the emergency of a support case
- Raise the priority of a case
- Lower the priority
- Change priority of a case
- Adjust case priority
- Once a case has been logged how can the Priority be changed?
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Environment
SAP for Me > Create a Case
Keywords
case priority, prioritization of cases, emergency of the cases, low priority, medium priority, high priority, very high priority , KBA , XX-SER-FORME , SAP for Me , Product Enhancement
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