3536649 - User Login Audit Report Not Capturing Mobile App Login methods

• User login audit report does not capture login method made via the SAP SuccessFactors mobile app.
• The report only shows logins made through the web, even when the login is made through the mobile app using different login methods.

SAP SuccessFactors HCM Suite

1. Log into the SAP SuccessFactors mobile app using any of the different Log in method sample (QR code activation)
2. Extract the user login audit report
3. Noticed that the report does not capture the mobile app login method: QR Code Activation

The user login audit report does not specify the login method when logging in via the SAP SuccessFactors mobile app. Therefore, even when the login is made via QR code activation, it is captured as a web login.

• Recognized that all logins, regardless of the method, are captured as web logins.

• Refer to the user login audit report for login details, bearing in mind that mobile app logins will be listed as web logins

Important Note-> Enhancement: When you log in via the SF mobile app using a different log in method, this is now being captured by the User log in audit report: The only exception is the audit report will not include specifically the log in method itself when logging in using the mobile app and logins will be listed as web logins.

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• 2833989 - How to retrieve Login Data report for specific dates?
• 3464133 - SuccessFactors Platform Release Information FAQ [2H 2024] - SAP for Me
• 2344804 - QR Code Activation [SF MOB] - SAP for Me

SAP SuccessFactors Mobile App, User Login Audit Report, QR Code Activation, Login Method, Web Login, Search-based activation, Email-based activation, MDM-based activation, QR code activation , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , Problem