SAP Knowledge Base Article - Public

3536660 - Growth Portfolio Integration center import completed with error "504 Gateway timeout"

Symptom

Growth Portfolio Integration center import job is completed with error "504 Gateway timeout"

Environment

SAP SuccessFactors Growth Portfolio 

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Upload the Growth Portfolio data through the Integration Center as described in the TIH guide Importing Entities. The import file contains more then 25 thousand records.
  2. The import job is completed with error "504 Gateway timeout".

Resolution

  1. After the import job is completed please export Growth Portfolio data via the Integration center as described in the guide Exporting Entities.
  2. Cross check the exported and imported data.
  3. If all the data is imported to Growth Portfolio, then the import job has been completed successfully.
  4. If there is a mismatch, please retry the import by reducing the number of records in the import file (not more then 25 thousand records per the file).

Keywords

Talent Intelligence Hub, Growth Portfolio, data upload, data import, error, 504, gateway timeout, Integration Center. , KBA , LOD-SF-TIH-POR , Growth Portfolio , How To

Product

SAP SuccessFactors Performance & Goals all versions