3536684 - Unable to create the Payment 'ABC' to Employee 'DEF' because the Account number and IBAN number data is empty in the Payment proposal list

The Payment 'ABC' to Employee 'DEF' cannot be created because the Bank account number and IBAN number are missing, preventing the generation of the outbound file.

'ABC' refers to Payment ID.

'DEF' refers to Employee ID.

SAP Business ByDesign 

1. Go to the Payables work center.
2. Go to the Payment run sub view.
3. Search for the Run 'XYZ'
4. View Payment proposal list.
5. Filter it with Payments in preparation.
6. For the Payment 'ABC', there is no Account number and IBAN number.

Please note: If the header Account number and IBAN number is not visible then it might be hidden. Check this through 'Start personalization mode'.

'XYZ' refers to the Payment Run ID.

Note the details of Employee 'DEF' for whom the payment is being created.

1. Go to the Application and user management work center.
2. Go to the Business users sub view.
3. Search for the Employee 'DEF'.
4. Select that and below under the general data the company as 1000 have been maintained.

Now,

1. Go to the Payables work center.
2. Go to the Payment run sub view.
3. Search for the Run 'XYZ'
4. View Payment proposal list.
5. Filter it with Payments in preparation.
6. For the Payment 'ABC', you have given Employee 'DEF' as Payee.
7. And here the company maintained as 2000 which is incorrect.

The Account number and IBAN number is not visible in the Payment proposal list because of the mismatch in the companies maintained. Because of this system is not able to identify the details correctly for this Employee 'DEF'.

KBA - "https://launchpad.support.sap.com/#/notes/2890528"

IBAN number, Account Number, Payment Proposal List, Payment run, Company, Employee. , KBA , SRD-FIN-MOP , Payment Management , Problem