3536864 - COE0018 error while cancelling onboarding due to "Company" field - Onboarding

See error while cancelling onboarding for candidate:

[COE0018]The cancellation request for new hire xxxx has failed. Please contact your administrator.

SAP SuccessFactors Onboarding

1. Go to onboarding dashboard > search for candidate
2. Action > Cancel onboarding
3. See error pop-up: [COE0018]The cancellation request for new hire xxxx has failed. Please contact your administrator.

Cause 1: Value for "Company (Legal Entity)" field is invalid or missing.

Cause 2: Incorrect configuration in Admin Center > Position Management Settings.

• (For SAP Support only) Backend log: The value for field "Company" in this Job Information record does not exist. Please select a valid value for field "Company".
  (check internal memo for detailed logs)

Scenario 1: "Company (Legal Entity)" field has no value or value displays under the field column

1. Make sure below permission is granted to user who cancel onboarding:
   • MDF Foundation Objects > LegalEntity
     
2. Go to Actions > New Hire Data
3. Maintain value for "Company (Legal Entity)" field manually > submit
4. Try to cancel onboarding again

Scenario 2: "Company (Legal Entity)" field is having valid value

1. Follow resolution steps in KBA: https://me.sap.com/notes/3357702/E
2. Go to OData API Metadata Refresh and Export > refresh OData
3. Try to cancel onboarding again

3357702 - "The value for field 'Company' in this Job Information record does not exist. Please select a valid value for field 'Company'." error upon submitting a Leave of Absence request - SAP for Me

SAP, SuccessFactors, Onboarding, cancellation, COE0018, Company, Legal Entity, permission, Position Management Settings , KBA , LOD-SF-OBX-CAN , Cancel Onboarding , Problem