SAP Knowledge Base Article - Public

3536968 - Incorrect Calculation of Annual Contribution in Benefits Review Page

Symptom

An incorrect calculation of "Your Contribution Per Year" is displayed on the Benefits Summary page in the Latest Benefits Overview screen for HSA and FSA benefits.

The calculation is based on 12 months instead of the expected 26 pay periods, per say.

Environment

SAP SuccessFactors Employee Central - Global Benefits : Latest Enrollment Experience

Reproducing the Issue

  1. Navigate through the latest enrollment process until you reach the "Review Your Benefits" page.
  2. Observe that "Your contribution per year" is displaying an incorrect calculation. 
  3. The calculation is based on 12 months instead of the expected 26 pay periods.

Resolution

Engineering team is investigating the root cause. 

Keywords

b2405, CS20240008723849, INC9985546, SAP SuccessFactors Employee Central, Global Benefits, Incorrect Calculation, Annual Contribution, Your Contribution per year, Benefits Review, Benefits Summary, Pay Periods. , KBA , LOD-SF-EC-GBF , Global Benefits , Bug Filed

Product

SAP SuccessFactors Employee Central 2405