SAP Knowledge Base Article - Public

3537027 - Time Zone of Automatic Process reverts after making changes

Symptom

When scheduling an automatic process in LMS Admin, if you select a different time zone and apply changes, the time zone then reverts to the original time zone value.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. View an Automatic process in LMS Administration
  2. Observe that the time zone is set at a specific value (i.e. 'EST')
  3. Change the Time zone to a different value and apply changes
  4. Note that the time zone reverts back to the original value of 'EST

Cause

The default time zone for automatic processes is always set as the timezone of the current Admin.
You can change the time zone in the automatic process and apply changes.
This will update the process and schedule it at the time and in the time zone specified.
The time zone will then revert to the original value and the Time of day will display the time in that time zone.


Resolution

If you wish to view the time in a different time zone, you can update the time zone of the admin in Preferences

Keywords

APM, Time Zone, Default, UTC, SAP SuccessFactors Learning, EST, Scheduling, automatic process time zone , KBA , LOD-SF-LMS-APM , Automatic Processes , How To

Product

SAP SuccessFactors Learning all versions