SAP Knowledge Base Article - Public

3537033 - Error in SES: Product group XXX differs from the product group of the PO item YYY

Symptom

  • An error message "Product group XXX differs from the product group of the PO item YYY" is displayed while creating a Service Entry Sheet (SES) by adopting items from a contract, not the Purchase Order (PO).
  • The issue arises  in SES when the product group in the adopted Contract item does not match with that of the PO item.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a contract with multiple service masters having different service groups.
  2. Create a PO with a single limit item and provide the contract as a reference object. The PO limit item should only have a Purchase contract without a Purchase contract item.
  3. Also currently its mandator to have a Product group in PO thus  enter one of the product groups used in contract
  4. Create a SES and enter the PO but don't adopt the item from PO rather by adopting items from the purchase contract using Add>  choose from drop down "adopt from Purchase contract".
  5. An error is displayed if there is a difference in the product group in Contract of the SES & In PO.

Cause

The configuration is not enabled for the change in the product group in SES compared to respective PO

Resolution

  1. Navigate to the APP "Manage your solution".
  2. Search for SSCUI 106044 - Enable Change of Product Group.
  3. Click on the button 'New entries'.
  4. Checkmark 'Product group change'.
  5. Save the changes.

See Also

Improvement Request Details - Customer Influence

3331372 - Error creating Service Entry Sheets from timesheet entries - SAP for Me

Keywords

SAP S/4HANA Cloud Public Edition, Service Entry Sheet, SES, Product Group, Error, Contract, Purchase Order, PO, SSCUI 106044, Manage your solution, Product group change, , KBA , MM-PUR-SVC-SES-2CL , Service Entry Sheet for Service Procurement (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions