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SAP Knowledge Base Article - PreviewSymptom
When a Phone Call is created and is then opened, it is not possible to edit certain fields.
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Phone Call, Edit, Start, End, Time , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , Problem
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