SAP Knowledge Base Article - Public

3537140 - Error when using comma as decimal separator

Symptom

When adding a product quantity to a quote using a comma (e.g. 1,5) an error is thrown. When adding a product quantity using a dot (e.g. 1.5) the quantity adds with no error but changes to 1,5. This is happening when metric system is in place.

Environment

SAP CPQ

Reproducing the Issue

  1. Open a quote
  2. Add a product to the quote with quantity 1,5
  3. Throws error - "Request is invalid"
  4. Add a product to the quote with quantity 1.5
  5. Adds to quote with no error but changes to 1,5 

Cause

Bug in the system 

Resolution

Fix to be provided in version 2505.

As for the workaround, if they intend to repeat the same use case as described, then it is apparent that the workaround would be to use dot instead of comma when entering input, since comma isn't supported for now.

See Also

3487591 - Known Issues in SAP CPQ

Keywords

Bug, CPQ, Error, Metric System , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ all versions