SAP Knowledge Base Article - Public

3537151 - Log error is thrown for adding document failed

Symptom

Generating document throws error log with following error message:

 Adding document section with name '' failed !

Even though the error message is thrown, the file is created.

Environment

SAP CPQ

Reproducing the Issue

  1. Generate a document for a quote
  2. Select multiple templates
  3. Generate the document.

Below parameters should be used to reproduce the issue:

  • "Sections will inherit formatting (header, footer, etc.) from first section of the template" should be disabled
  • "Type of break used in generated documents" should be Line Break.

Cause

Known bug on the CPQ Application.

Resolution

Workaround is to enable inheriting formatting.

ETA for issue fix is CPQ 2505 release.

Keywords

Bug, Inherit, Log error, document failed, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2024