3537172 - Get error message "Cannot create certificate due to technical reasons" when trying to create quality certificate for batch in Manage Quality Certificates for Batches app

Symptom

Get error message "Cannot create certificate due to technical reasons" when trying to create quality certificate for batch in Manage Quality Certificates for Batches app.

Environment

SAP S/4HANA Public Cloud

Cause

The configurations in Output Parameter Determination app are wrongly maintained. As a result, the current batch data cannot fulfill the conditions.

Resolution

Check the configurations in Output Parameter Determination.

Keywords

Output Parameter Determination, quality certification, Manage Quality Certificates for Batches, Manage Quality Certificates for Inspection Lots , KBA , QM-CA-2CL , Quality Certificates (only QM) (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions