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3537652 - Disk space check failed during the upgrade process, despite having sufficient memory available.

Symptom

  • Disk space check failed during the upgrade process, despite having sufficient memory available."Disk space check failed" is appearing in the prerequisites page while upgrading SAP Business object
  • Below error captured in the installation logs: ( Setpengine) 

10:53:56.921 [Prereq] Performing action in EXECUTE mode.
10:53:56.921 [Prereq]   Action id:         checkforDiskSpace
10:53:56.921 [Prereq]   Source name:       multiplatformactions
10:53:56.921 [Prereq]   Source type:       sharedlib
10:53:56.921 [Prereq]   Source entry pt:   checkforDiskSpace

0:53:56.936 [Prereq] NativeActionExecutor: calling action entry point.
10:53:56.936 [Prereq] Fresh install scenario found for Disk Cost
10:53:56.936 [Prereq] Available space in Disk:0
10:53:56.936 [Prereq] Required Disk space:13824000
10:53:56.936 [Prereq] Error: CheckDiskCost is unable to find the free disk space
10:53:56.936 [Prereq] NativeActionExecutor: restoring path.
10:53:56.936 [Prereq] NativeActionExecutor: entry point returned successfully.
10:53:56.936 [Prereq] Error: *** Action failed.
10:53:56.936 [Prereq] ExecuteRootProductSequence: properties written by this product sequence element:
10:53:56.936 [Prereq] +====== DUMP FOR PROPERTYBANK =======
10:53:56.936 [Prereq] | Number of properties: 0
10:53:56.936 [Prereq] +====================================
10:53:56.936 [Prereq] Processing coordinate: <0, 0>
10:53:56.936 [Prereq] Running action: checkforDiskSpace ($$product) <0, 0>
10:53:56.936 [Prereq]   Action args:
10:53:56.936 [Prereq]     InstallDir: [InstallDir]
10:53:56.936 [Prereq]     PropertyName: checkforDiskSpace
10:53:56.936 [Prereq]     bufferSize: 5000
10:53:56.936 [Prereq]     productSize: 8500
10:53:56.936 [Prereq]   Action properties:
10:53:56.936 [Prereq]     setup.core.prime-4.0-core$InstallDir: ********


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x 
  • OS: Windows

Keywords

Disk space check, installer, prerequisite , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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