Symptom
- Disk space check failed during the upgrade process, despite having sufficient memory available."Disk space check failed" is appearing in the prerequisites page while upgrading SAP Business object
- Below error captured in the installation logs: ( Setpengine)
10:53:56.921 [Prereq] Performing action in EXECUTE mode.
10:53:56.921 [Prereq] Action id: checkforDiskSpace
10:53:56.921 [Prereq] Source name: multiplatformactions
10:53:56.921 [Prereq] Source type: sharedlib
10:53:56.921 [Prereq] Source entry pt: checkforDiskSpace
0:53:56.936 [Prereq] NativeActionExecutor: calling action entry point.
10:53:56.936 [Prereq] Fresh install scenario found for Disk Cost
10:53:56.936 [Prereq] Available space in Disk:0
10:53:56.936 [Prereq] Required Disk space:13824000
10:53:56.936 [Prereq] Error: CheckDiskCost is unable to find the free disk space
10:53:56.936 [Prereq] NativeActionExecutor: restoring path.
10:53:56.936 [Prereq] NativeActionExecutor: entry point returned successfully.
10:53:56.936 [Prereq] Error: *** Action failed.
10:53:56.936 [Prereq] ExecuteRootProductSequence: properties written by this product sequence element:
10:53:56.936 [Prereq] +====== DUMP FOR PROPERTYBANK =======
10:53:56.936 [Prereq] | Number of properties: 0
10:53:56.936 [Prereq] +====================================
10:53:56.936 [Prereq] Processing coordinate: <0, 0>
10:53:56.936 [Prereq] Running action: checkforDiskSpace ($$product) <0, 0>
10:53:56.936 [Prereq] Action args:
10:53:56.936 [Prereq] InstallDir: [InstallDir]
10:53:56.936 [Prereq] PropertyName: checkforDiskSpace
10:53:56.936 [Prereq] bufferSize: 5000
10:53:56.936 [Prereq] productSize: 8500
10:53:56.936 [Prereq] Action properties:
10:53:56.936 [Prereq] setup.core.prime-4.0-core$InstallDir: ********
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- OS: Windows
Keywords
Disk space check, installer, prerequisite , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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