Symptom
- When the employee has a change in his Time Profile, system is creating the Time Accounts for the next year and not for the current year.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central Time Off
Reproducing the Issue
- Update the Time Profile of the employee.
- Go to Administer Time for the employee.
- Click on Time Accounts and filter the by the start date of the new time profile.
- See that the new accounts for the current year are not created.
- Change the date to next year.
- See all the Time Accounts available.
Cause
This is a current defect.
Resolution
- Engineering team is working on the fix for the issue.
- The fix will be included in the first release of 2025.
- Until the fix, follow the workaround below:
Workaround 1: Manually run Time Account Creation Calendar from Admin Tools -> Manage Time Off Calendar UI. Additionally, run the Accrual calendar as well if accruals need to be posted.
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Keywords
Time account, Time Profile, Time Account Creation Calendar, Update, Time Off, Success Factors, Not created. , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , Known Error