SAP Knowledge Base Article - Public

3537791 - Unable to Upload Form Template as the Upload Option is Disabled

Symptom

Unable to modify or upload a Form Template in the Form Template Maintenance view.

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Application and User Management WorkCenter 
  2. Go to Form Template Maintenance view
  3. Find the relevant Custom Form template
  4. Select Upload Option and notice the option is disabled.

Cause

This is expected behavior following the 2411 Upgrade.

The Upload Form Template option is disabled for those attempting to edit the form template who possess the Development User (PDI) role. This role is assigned when access is granted to one of the views under the PDI_PARTNER_DEVELOPMENT - Partner Development work center.

Resolution

If the Partner Development User (PDI) role is assigned, the Upload option in the form template will remain inactive or disabled, regardless of whether it is an SAP Standard Form Template or a Custom Form Template.

For Business Users, the Upload option in the form template will always be active or enabled, regardless of whether it is an SAP Standard Form Template or a Custom Form Template.

Keywords

Upload Form Template, Custom Form Template, Form Template Maintenance, Upload Disabled , KBA , AP-RC-FF , Forms Flexibility , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions